Was having some technical internet issues with my phone carrier. I think they confused my plans or rather they confused me or maybe they changed a plan or two in the dead of night who knows. Never really did read all the fine print. So you go to Tech or Support. Sometimes you get a name of a human to greet you but that human keeps repeating generic responses. Maybe that's the way they're trained or maybe the ai thing has a nickname dunno. The automated system or self-service that comes first is a kind of fortress or buffer designed to weed out those users with problems or issues that could presumably be solved rather easily without bothering a real live human agent who maybe is due for a break or lunch or maybe somebody called out. Some of the fixes never seem to work but the system keeps repeating them anyway. If it does reach the point where you are forced to chat with an actual human agent some have more knowledge than others. What you need at that point is a real techno-nerd who enjoys this kind of stuff. You have enough stress in your life let's add some new levels of stress. Actually you don't have time for this you have other things on your plate and it's all so mind-numbing you feel like a zombie at the end.
Makes ya wanna go off the grid and live in a cave no?