Saturday, October 15, 2011

Well hell it's a job but still

Pureeing the topics here but let's get back to retail for a minute. One of my friends who works at the supermarket end of things is a kind of source for scuttlebutt that's happening in that sector of the economy. You remember KRONOS don't you? (and btw don't tell me that's just a phonetic version of "chronology" or something), now add to this the growing field of mystery shoppers. Now I don't know what the going rate for them is but basically they pretend to be your average casual shopper, they come in and then after they leave the store or place of business they grade how well each department did in terms of whatever the Company deems important (e.g. suggestive selling, "how are you today?" etc.). Now I realize the economy is bad but would you do this for even a temporary living? get other workers in trouble really who are just trying to get by? Word on the street is some major supermarket chains will even go to the lengths of finding out which employee was lacking and maybe even write him/her up. This kind of gangsterism is not good for morale imo and stuff like this tends to happen when a company is not doing well, they're looking for answers and don't know what to do so they come up with crap like this. Truthfully I'd rather be unemployed than rat people out to pay my rent and once they make use of mystery shoppers the company seems to become practically obsessed with the topic like nothing else matters (e.g. low prices, a safe work environment). BTW checked out the new Gordon Ramsay culinary collection yesterday at K-Mart, not bad especially the digital 12-Cup coffeemaker:)

4 comments:

  1. I've heard of those 'tests' where someone is paid to go to restaraunts and write a review or
    check out gas station restrooms.
    Every time I stop into IHOP, they
    give me a computer link to fill in an evaluation..etc. etc.
    ..reminds me of the blind sample
    often used in science. When I ran a lab, I had a customer that sent in samples for analysis and often
    stuck in something he knew and we didn't. Sneaky? Sure..but keeps ya honest, ya know?

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  2. I don't see what the issue is. If you want a free market economy that means you are constantly under the fear that some competitor is doing a better job than you are. Therefore, you want your product (ie, your hirelings) to be more profit-producing than the competition's.. and thus by any means necessary, including putting your hirelings under constant fear (of losing their jobs), you can attempt to assuage your own fears of the competition down the street.

    It's all about fear.

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  3. I say forego the 12 cup and get yourself a French press. You'll never go back.

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  4. Working under constant fear, not good for the Health. You know what they say, profits before health.

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